Petsmart.com Website Review & Ratings + PetSmart Coupons
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Petsmart.com Website Review & Ratings + PetSmart Coupons

PetSmart sells anything and everything you would want for you pet. Most people might just think of PetSmart as a place to get dog or cat food, but they have everything for your pets. And not only for dogs and cats either, they have products for dogs, cats, birds, fish, chinchilla, ferret, gerbil, hamsters, guinea pig, mouse, hedgehog, rabbits and reptiles.

They carry hundreds of items for your pets including:

PetSmart has a well thought out web site and they also have numerous retail outlets. If you live in a city with a PetSmart, they also offer these services at their retail stores.

PetSmart: What makes it different?

PetSmart has every brand in various sizes for all kinds of pets and pet supplies. Their retail stores employees are knowledgable and friendly to you and your pet. They have some advantages over many other pet supply stores including:

  • You can save 15% on orders over $100.
  • Many daily specials on their web site such as save 25% with their current spring sale event and save $10 on flea and tick products.
  • $5.99 shipping on orders over $60.
  • Their web site also has an area called My PetSmart with articles than can help you learn about pets, new pets, breeds, care guides and community events.
  • A puppy center that can help you with everything you need to know about a new puppy.
  • You can sign up for PetPerks and get the advantages of specially marked prices, private online and in-store sales, advanced email about specials and exclusive offers from partners of PetSmart.
  • Banfield Pet Hospital has locations inside PetSmart which offers many types of veterinary services.
PetSmart vs. primary competitors (sites similar to PetSmart)

PetsWarehouse is another large company that sells pet supplies for all of your pets including dogs, cats, reptiles, fish, birds and small animals like rabbits, gerbils and hamsters at discount prices. Founded in 1974, they have been ranked #2 by Yahoo Internet Life magazine. You can also visit their retail store if you live in the New York City area.

Pros:

  • A staff that is knowledgable about pets and pet supplies especially about birds and bird supplies.
  • They have a huge selection of fresh and saltwater fish.
  • Their web site also has a pet forum where you can discuss and ask questions about pets and pet supplies.

Cons:

  • Their website did not have pictures for many items.
  • I did not see any listed specials on their web site.
  • No free shipping specials.

Petco is another large pet supply company similar to PetSmart where you can find anything you might need for your dog, cat, bird, fish, reptile or small animals. You can shop by category or brand name. In addition to their web site, Petco also has many retail stores.

Pros:

  • Some special items for dogs including dog houses, ID tags, rehabilitation and mobility aids and remote training.
  • Retail stores where you can take your dog for grooming and training classes.
  • Daily and seasonal specials listed and free shipping for orders over $49.

Cons:

  • There are numerous exclusions with the free shipping offer, so read about this before ordering.
  • Their web site does not have a forum or articles about pets and pet supplies.
PetSmart: Pricing & packages

Comparing prices can be difficult since Pets Warehouse did not show a picture for every product and the product name and size varied from the normal.

PetSmart:

  • Science Diet Sensitive Skin Adult dry Dog Food 15.5 pound cost $29.99.
  • Aqueon Pro Aquarium Heater, 100 watts cost $39.99.
  • Hagen Vision medium bird cage, 24”L x 15”W x 20.5” H cost $79.99.
  • FURminator Deshedding tool for small long-haired cats cost $42.99.

PetsWarehouse:

  • Science Diet Canine Sensitive Skin 17.5 pounds dry cost $20.72.
  • Aqueon Pro Aquarium Heater, 100 watts cost $32.35.
  • Hagen Exotic white bird cage cost $96.09.
  • FURminator Deluxe Deshedding tool for use with long or short-hair cat breeds cost $33.12

Petco:

  • Science Diet Sensitive Skin Adult dry Dog Food 15.5 pound cost $30.95
  • Aqueon Pro Aquarium Heater, 100 watts, 10 inches cost $24.74. (Online exclusive)
  • Hagen Vision Bird Cage for Cockatiels, 24”L x 15”W x 20.5” H cost $84.99.
  • FURminator Deshedding tool for small long-haired cats cost $36.99
PetSmart: Product images & screenshots
PetSmart Coupons
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Get Save $5 Off Your Purchase of $30 or More @ PetSmart
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Get Take $3 Off Any Purchase of $10 or More. Valid through 2/28/13 @ PetSmart
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Get 8% Off Any Order @ PetSmart
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Get 8% Off Site Wide @ PetSmart
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Get Save $3 off $10 purchase @ PetSmart
Get $5 Off Orders of $25 or More @ PetSmart
Get Current Promotions @ PetSmart
PetSmart: Customer reviews & comments

Epinions.com gave PetSmart an overall rating of 4.5 out of 5 as reviewed by 3,535 customers. As with any large company and this many reviews, there will be varied opinions. A few of the comments posted on Epinions.com were:

“Customer service is great. The customer service reps. are very friendly and quick with answering questions or helping with an order. My mother, 3 sisters and one of my brothers all show on this site and none of us has had a problem in any way with any of our orders. I am very pleased with PetSmart's site and the how they lay it out to be so easy to make a purchase. I will buy from them again in the future.”

“High-quality merchandise, great prices, fast delivery and friendly staff-what more could you want?”

“I truly enjoyed shopping at www.petsmart.com and will do so again. Since the nearest store is about 20 miles from me the Online Store is much more convenient for me.”

“Easy to shop there, good web site, and I will definitely shop there again.”

“Easy to navigate web site--easy ordering--quick shipping. I like the free shipping with order of $50--I order the majority of my supplies here.”

Best Available PetSmart Coupon:
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Comments (8)
Ranked #1 in

Good review. I personally try never to shop at stores that sell pets, particularly not kittens and pups. I know many PetSmart locations offer shelter pets for adoption but sadly they often actually charge the shelters for this service, thus its better for people to adopt directly from the shelter when possible. Funny you would mention Science Diet - terrible food - over priced for its quality in my opinion. Any food that uses filler and things like by-products is horrid. Good review though, very well laid out.

Ranked #3 in

Brenda, I wanted to use Iams dog food as a comparison, but the one company didn't sell Iams. Interestingly, when we got our dog at the Dumb Friends League, they gave us a bag of Science Diet. I guess that is what they did or still use there. It is really hard to know what a good dog food is. I have read so many reviews and it gets confusing.

Ranked #4 in

You have done a great review.Thank you.

One of my favorite pet stores. Nice review, Sam!

Excellent review of PetSmart and PetSmart.com, voted.

Interesting review, Sam! Thanks.

Impressive work and well researched review. Thanks

Thank you Sam for your interesting per review. Thanks also for friendly support. Voted up.

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PETSMART COUPONS
Save $ 5 Off Your Online Purchase of $ 30 or More @ PetSmart
Get $4 Off Orders Over $15 @ PetSmart
Get $3 Off Orders Over $10.00 @ PetSmart
Save $5 Off Your Purchase of $30 or More @ PetSmart
Get $10 Off $60 and free shipping @ PetSmart
Get Take $3 Off Any Purchase of $10 or More. Valid through 2/28/13 @ PetSmart
Get $5 Off $30 or More @ PetSmart
Get $4 Off $15 or More @ PetSmart
Get 15% off orders of $60 or more and free shipping on $49 or more @ PetSmart
Get $5 Off $30 @ PetSmart
Save $3 on Orders Over $10 @ PetSmart
Save $4 off orders of $15+ @ PetSmart
Save an Additional 8% off Your Entire Order @ PetSmart
Get $5 Off Orders of $30+ and Free Shipping @ PetSmart
Save $3 on Purchases over $10 @ PetSmart
Save $4 on orders over $15 @ PetSmart
Get $5 Off Orders $30 or More @ PetSmart
Get $3 Off Orders $10 or More @ PetSmart
Get $4 Off Orders $15 or More @ PetSmart
Get 8% Off Any Order @ PetSmart
Get 10% Off Total Purchase of $60 or More @ PetSmart
Get 8% Off Site Wide @ PetSmart
Get $4 Off Orders $15 or more @ PetSmart
Save $3 off $10 purchase @ PetSmart
Get $5 Off Orders of $25 or More @ PetSmart
Get Current Promotions @ PetSmart
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